数据删除说明
如何申请删除你的数据
如果你收到过使用本平台的企业发来的 WhatsApp 消息，并希望删除你的数据：
- 回复该企业任意一条消息 STOP。这会立即停止所有后续消息，并记录你的退订。
- 如需删除已存储的消息记录和资料信息，请发送邮件至 zengjing@imbshop.com，主题写“数据删除请求”，并注明相关的 WhatsApp 电话号码。
- 我们将在 7 天内确认，并在 30 天内完成删除，法律要求保留或为执行你的退订所必需的记录除外。
企业客户
企业客户可通过邮件 zengjing@imbshop.com 或平台设置删除账户及全部关联数据。
说明：已经送达 WhatsApp 的消息同时保存在 Meta 和接收方的设备上，从本平台删除不会移除这些副本。
Data Deletion Instructions
How to request deletion of your data
If you have received WhatsApp messages from a business using our Platform and want your data deleted:
- Reply STOP to any message from that business. This immediately stops all further messages and records your opt-out.
- To delete stored message history and profile data, email zengjing@imbshop.com with the subject "Data deletion request" and include the WhatsApp phone number concerned.
- We will confirm within 7 days and complete deletion within 30 days, except where retention is required by law or to honor your opt-out.
Business clients
Business clients may delete their account and all associated data by emailing zengjing@imbshop.com or through the Platform settings.
Note: messages already delivered to WhatsApp are also stored by Meta and on recipients' devices; deletion from our Platform does not remove those copies.